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Latest update: [September 2025]
INTRODUCTION
Consenting to our use of cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website.
LEGAL INFORMATION
This LINKK website is published by Equato Solutions
LINKK BUSWAY SYSTEMS (M) SDN BHD
Lot 3226, Jalan Perindustrian Mahkota Utama,
Taman Perindustrian Mahkota,
43700 Beranang,
Selangor Darul Ehsan, Malaysia
Email: marketing@linkk.com.my
customerservice@linkk.com.my
Publishing Director: [Linkk Busway Systems (M) Sdn Bhd]
Acting on both its own behalf and on behalf of its subsidiaries, hereinafter.
Hereafter jointly referred to as “LINKK”
By using this website [www.linkk.com.my] (the “Website”) you agree to be bound by these Terms of Use. We would like to invite you to read it carefully. Since these terms and conditions are subject to change at any time without notice, you are invited to consult it regularly.
INTELLECTUAL PROPERTY RIGHTS
LINKK owns, reserves and retains all property rights, particularly intellectual property, including copyright for this Website and its content. The brands cited on this Website are registered trademarks.
These Terms of Use does not imply the transfer of any Website-related intellectual property rights whatsoever, regarding both the structure and the content of the Website.
Any representation or reproduction, in part or in whole, for purposes other than for your personal and private use in pursuit of a non-commercial aim, on any medium or using any process, is strictly prohibited without written permission from LINKK or the assignees or successors thereof. Any breach of this copyright would thus constitute counterfeiting.
You expressly undertake that your use of the Website will not in any way prejudiced the rights of LINKK.
PERSONAL DATA
The LINKK processes your personal data in compliance with applicable regulations. You can consult the data processing terms and conditions in the “Privacy Policy” section
SECURITY INCIDENT
Data security and confidentiality: an essential characteristic of the LINKK program. Do you think you have found a vulnerability in any of our IoT products or services?
https://www.linkk.com/en/security-report
WARRANTIES AND LIABILITY
Given the characteristics of the Internet network for the use of the Website, you declare you are well aware and you assume the risks arising, directly or indirectly, from the availability and transmission of the data through this network.
Although LINKK makes every effort to provide reliable content, and despite the care taken in its operation, some errors may be found in this Website. Under no circumstances can LINKK be held liable for direct or indirect damage resulting from accessing this Website or using the information contained therein (e.g.: errors, omissions, inaccessibility, data loss, damage, destruction or viruses liable to affect the user’s I.T. equipment). Therefore, you are invited to make any necessary checks and to regularly update the Website.
LINKK shall not be in particular held liable for any viruses that might be present on the Website or any other malware (worms, Trojans, spyware…). In this regard, you undertake to take all necessary security measures. Therefore, you acknowledge using the Website under your own exclusive responsibility and you are invited to make any necessary checks. It is in particular your responsibility to set up or ensure the use of a personal secured computer network, as well as to ensure a correct technical configuration of the connection box connected to your Internet Service Provider and of other devices such as radio access equipment (WIFI, 4G…).
LINKK shall not be liable for any interruptions in the access to the Website. In addition, LINKK may, at its own discretion, either temporarily or indefinitely interrupt access to the Website. In order to ensure effectiveness and security of the services, we reserve the right to make changes at any time, without notice, to the technical characteristics of our services.
To the fullest extent permitted by the law, LINKK or its partners shall not, in any case, be liable for indirect damage, consequential damage, lost profit or damage from data loss or from operating loss caused by use or by impossibility of using the Website or its content, whether based in contract, negligence, tort, strict liability or any other basis and whether or not LINKK has been advised of the possibility of such damages.
In case of force majeure or act of God (such as disruption of connections and/or of power supply), LINKK reserves the right to terminate or suspend without notice the operation of the Website. The force majeure suspends the obligations of LINKK for the entire duration of the force majeure event.
It is expressly understood that are considered as cases of force majeure, in addition to those which are usually retained by law and case law in Malaysia, fires, storms, lightning, strikes, floods, earthquakes, epidemics, terrorist attacks, explosions, war, military operations or civil disorders, disruption of means of transportation or procurement, shortage of energy supply, computer viruses, electrical and electromagnetic phenomena which disturb the mobile networks, any legislative or regulatory measures regarding the Website, in whole or in part, in particular those imposed by an organization or a national or international authority, as well as any modifications of these ones, and generally any event which has required the Website of local or national plans for maintaining telecommunication service continuity.
WEBSITE CONTENT
Although LINKK makes every effort to provide reliable content, and despite the care taken in the wording of the text and publishing of photographs, some errors may be found in the information given on this Website. Under no circumstances can LINKK be held liable for direct or indirect damage resulting from accessing the Website or using the information contained therein (e.g.: errors, omissions, inaccessibility, data loss, damage, destruction or viruses liable to affect the user’s I.T. equipment). Therefore, the user accepts to use this information under his/her sole liability and is invited to make any necessary checks.
HYPERTEXT LINKS
LINKK has no control over the content of third-party websites/applications. LINKK and its subsidiaries thus formally deny any liability for the content of the linked websites/applications. These links are provided to users of the LINKK Website/Application or its subsidiaries’ or affiliated entities’ websites/applications as a service. The decision to activate the links is solely up to Internet users. Please note that non-affiliated websites/applications are subject to their own terms of use.
LINKK implemented measures aimed to ensure the security of personal data collected on the LINKK Website. Though, LINKK wishes to draw the users’ attention to potential risks in terms of data confidentiality linked to the Internet use.
RIGHTS AND OBLIGATIONS
LINKK grants to you a right to access and use the Website. The equipment’s and other physical facilities, in particular the telecommunications costs, necessary to access to the Website are under your exclusive responsibility.
LINKK implemented measures aimed to ensure the security of personal data collected on the Website. Though, LINKK wishes to draw the users’ attention to potential risks in terms of data confidentiality linked to the Internet use.
You may only use this Website in compliance with these Terms of Use and, in any case, you may only use this Website for lawful purposes, i.e. in compliance with all applicable legislation, regulations and practices in Malaysia or in the country from which the Website is accessed.
In particular, you agree:
Without prejudice to the other rights thereof (regardless of whether they are legal in origin or not), LINKK reserves the right to deny access to this Website if it deems (at its entire discretion) that you are in breach of any of the clauses of these Terms of Use.
LINKK reserves the right to improve or amend the information, services, products and other items on this Website, or to shut the Website down, at any time, without notice.
CHANGE OF THE TERMS OF USE
LINKK reserves the right to amend these Terms of Use at any time, these amendments being applicable immediately, as soon as they are published online on this Website. Therefore, by continuing to access or use this Website, you are deemed to have accepted the amendments of these Terms of Use.
LITIGATION
This website and its conditions and Term of Use are governed by Malaysia Law, regardless of the place of use. In the event of any possible dispute, and after attempts have been made to seek an out-of-court settlement, all claims arising out of or relating to this Website will be litigated exclusively in the courts of Malaysia.
IDENTITY OF THE DATA CONTROLLER
The processing of personal data collected is carried out under the responsibility of:
Name and contact details of the Data Controller | Linkk Busway Systems (M) Sdn Bhd Lot 3226, Jalan Perindustrian Mahkota Utama, |
Legal information on the Data Controller | LINKK BUSWAY SYSTEMS (M) SDN. BHD. 201201033564 (1018052-D) |
DATA COLLECTED AND PURPOSE OF DATA PROCESSING
Data that you communicate to us;
Data collected | Purpose of data processing | Legal basis of data processing | |
Last name, First name * | Answer requests in a personalised manner |
Creation or verification of the existence of your client file on our CRM tool provided by Salesforce You can oppose to this processing at any time by following the procedure set out in the Exercise of users’ rights section |
Legitimate interest in continuously improving and monitoring the Controller’s client relations |
E-mail address* | Answer requests electronically / Commercial prospection when you consent to it | ||
Login* | ID verification / Log in to your personal account | ||
Country | Direct your request towards the relevant entity | ||
Telephone number | Answer requests by telephone | ||
Fax | |||
The content of messages and files you submit us may also contain personal data.
* Mandatory data
Data identified as mandatory is essential for providing the service you requested. Failure to fill in a mandatory field will prevent us from [Precise the consequences of failure to fill in a mandatory field: ex: handling your request].
When you provide us with optional data, you have the right to oppose to their processing at any time by following the procedure detailed in the “Exercise of users’ rights” section.
We will retain the above data for a maximum of [3 years] after processing of your request.
Data collected during the use of our services
Data collected | Purpose of data processing | Legal basis of data processing | Retention period |
IP Address After consultation and consent | Geolocation |
Consent You can withdraw your consent at any time by following the procedure set out in the “Exercise of users’ rights” section.
| Location data are anonymised immediately after use. They are not kept nor read by us. |
EXERCISE OF USERS’ RIGHTS
You have a right to access, rectify or delete your personal data. You can request that their processing be restricted or object to them being processed. When we rely on your consent to perform a particular processing, you can withdraw such consent at any time.
If you request the erasure, or object to the processing of data necessary to the performance of our services and/or specified as mandatory, you will no longer be able to use the Software, as it requires the processing of these data in order to operate.
Should you so request, we may send you the personal data that you have provided to us in an easily accessible format.
You also have the right to define guidelines for the fate of your data after your death.
You may exercise your rights at any time, subject to the production of valid supporting documents, by sending your request to our Data Protection Officer:
– by post to: LINKK BUSWAY SYSTEMS (M) SDN BHD,
LOT 3226,JALAN PERINDUSTRIAN MAHKOTA UTAMA,TAMAN PERINDUSTRIAN MAHKOTA BERANANG,SELANGOR, MALAYSIA
– using the contact form at the following address: https://www.linkk.com.my/contact-2/.
Your request will be processed within one month of receipt. If necessary, this period can be extended by two months, in view of the complexity and the number of requests. In this case, you will be informed of this extension and its reasons within one month of receipt of the request.
No payment will be required for the exercise of your rights except in case of manifestly unfounded or excessive demand. In this case, the LINKK further reserves the right to not respond to your request.
In the event you remain dissatisfied with our response, we remind you that you have the right to lodge a complaint with the Malaysia data protection authority, Personal Data Protection Commissioner Office: https://www.pdp.gov.my/ppdv1/en/main-page/.
CONDITIONS OF DATA PROCESSING
The personal data are processed with the help of manual and computer tools.
ACCESS TO DATA
Only the following have access to your personal data, within the limits of their respective assignments:
We inform you that the aforementioned service providers are bound by an obligation of confidentiality and may only use your data in compliance with our contractual provisions and the applicable legislation.
DATA SECURITY
LINKK has implemented adequate physical, electronic and administrative protection measures that comply with the regulations in order to protect your personal data. LINKK would like to draw the users’ attention to the potential risks in terms of data confidentiality linked to Internet use. It is the responsibility of the user to set up or ensure the use of a personal secured computer network, as well as to ensure a correct technical configuration of the connection box connected to your Internet service provider and of other devices such as radio access equipment (e.g. WIFI, 4G, etc.).
COOKIES AND SIMILAR TECHNOLOGIES
While you are browsing, cookies are stored on your device (computer, mobile phone, tablet), subject to the choice you have made and that you can change at any time by managing your settings (see “Accept or reject cookies”).
Placed on your terminal when you visit a website, a cookie is a small text file containing information about your browsing (pages viewed, date and time of the consultation, etc.), whose main purpose is to enhance your visit and allow you to receive targeted services. The term “cookie” is hereafter referring to cookies, trackers, pixels and any other technologies.
Types of cookies
jsessionID | Nr-data.net: records configuration of parameters of users |
x-Mapping-# | Datacenter.linkk.com: records address and server port’s number to increase security and performance of the Website |
These cookies are strictly necessary to the functioning of the Website. The personal data (list the personal data collected by such cookies) is collected on the contract basis and is retained for a maximum of [period of retention of this data].
utma utmb utmc utmz | [Name of the cookie supplier, e.g. GOOGLE ANALYTICS: used to record statistics about the internet user’s equipment and browsing history (statistics)] |
xtan xtant xtvrn | [Name of the cookie supplier, e.g. AT-INTERNET: used to record statistics about the internet user’s equipment and browsing history (statistics)] |
The personal data collected (list the personal data collected by such cookies: cookie identifier, etc.) are retained for a period of [13 months/14 months]. No nominal data is stored, and no statistical data is cross-referenced with any nominal data that the LINKK may have.
When you consent to the deposit of such cookies through our “cookies banner”, this shall constitute the legal basis of the processing. You can decide to withdraw such consent at any time by following the procedure set out in the “Accept or refuse cookies” section.
The Website displays offer service made available by third parties.
These features use third-party cookies directly deposited by these services.
The personal data collected (list the personal data collected by such cookies) is retained for a maximum of 24 months.
At the time of your first visit, a banner informs you about the presence of such cookies and invites you to indicate your choice. They are only deposited if you accept them, such consent shall thus constitute the legal basis for processing. You may decide to withdraw your consent at any time, to do so please follow the directions detailed below, “Accept or reject cookies”.
Accept or reject cookies
You can set your browser to store cookies in your terminal or reject them, either routinely, or depending on where they originate from, or to inform you each time a cookie is stored in your terminal, so you can decide whether to accept or reject them.
However, the deletion of all cookies used may lead to the alteration or loss of certain settings or information and make browsing difficult or even impossible.
The configuration of each browser is different. It is described in your browser’s help menu, which indicates how to change your cookie preferences. Here is how to control or prevent the storage of cookies:
[Detail the updated procedure to accept or refuse cookies browser by browser]
UNDER FIFTEEN
Minors aged under fifteen are not the target user group of the Website. However, access to the Website is not restricted to adults since the contents of the Website are not prohibited for minors under 15.
The Website does not knowingly gather or use any personal information from children under 15. If information is gathered by the Website concerning a minor, the minor’s legal representative has the possibility to contact the Customer Relations Centre of LINKK in order to rectify, modify or delete this information (see “Exercise of user’s rights”).
AMENDMENT TO THE PRIVACY POLICY
This document may be modified at any time without prior notice. We invite you to consult it regularly.
LINKK Busway Systems (M) Sdn Bhd is a leading company in busway systems, established in 2013. We own the marketing and manufacturing rights of MEGADUCT that further strengthening our position in the market.
We offer a range of busway systems, including low voltage, medium voltage and high voltage solution that catering to a wide range of industrial and commercial applications. Our products are designed to meet the highest international standards.
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